This page clearly explains what ServeLink is, what we do, and what we are not responsible for. We believe full transparency builds trust.
ServeLink operates as a consulting and coordination platform. Our role is to help users find and connect with independent service providers. We do not perform any services ourselves, and we do not employ any service professionals.
Think of us as a knowledgeable friend who helps you find the right person for a job — not the person who does the job themselves. We listen to what you need, draw on our network of providers, and make an introduction. What happens after that is between you and the provider.
What ServeLink is responsible for:
What ServeLink is NOT responsible for:
| Aspect | ServeLink (Consulting Platform) | Direct Service Provider |
|---|---|---|
| Performs services | No | Yes |
| Employs service workers | No | Yes |
| Sets service pricing | No — provider sets pricing | Yes |
| Guarantees service quality | No | Typically yes |
| Handles service payments | No — paid directly to provider | Yes |
| Provides consultation | Yes — free for most categories | Not typically |
| Connects with providers | Yes — this is our core function | N/A |
| Earns revenue from | Provider referral commissions | Service fees from users |
All service providers in our network are independent businesses or individuals. They are not employed by ServeLink, and they operate under their own terms and conditions. ServeLink does not supervise, train, or certify these providers.
ServeLink cannot guarantee that a suitable provider will be available for every request, in every location, at every time. Provider availability depends on many factors outside our control.
ServeLink is an independent business. We are not affiliated with any government entity, corporation, franchise, or brand. Any resemblance to other businesses is coincidental.
Users are responsible for verifying provider credentials, agreeing on service terms, and making payment arrangements directly with the provider. ServeLink recommends users get written agreements for significant work.
We are happy to clarify anything. Contact us via WhatsApp or phone.